> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.xpozer.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I didn't receive my upload link or code

Your upload link or voucher code is sent by email shortly after your order. If it hasn't arrived:

1. **Check spam/junk** and (in Gmail) the Promotions tab.
2. **Search your inbox** for "Xpozer".
3. **Check the order confirmation** — the upload link is sometimes included there.

**No luck?** Contact us with your order number and the email address you used. We'll resend your link or code right away. If the upload flow itself gives you trouble, you can also send your photo(s) in original resolution directly to us and we'll attach them to your order manually — your order is never lost.